For a better experience, please enable JavaScript in your browser before proceeding. After that you can reach out to Qantas directly.. Most likely they will give you coupons (exchangeable at the airport). Discover how you can start earning great rewards and savings simply for running your business. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. You have to find out whats happening next. Complaint, compliment and claim form. Get ready for your big adventure with our dedicated family section. Note: + is the international direct dialling code (IDD) for your country or territory. Is this your company? Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Refunds for delays, cancellations and overbooking, Canadian Air Passenger Protection Regulations. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. View the latest flight deals to Australia. Find information on travel requirements and more. If check in hasnt started, for now just wait. Book city tours, hop-on-hop-off buses, organised tours and more. We're continuing to process refund requests prioritised in lodgement date order and we're working through them as quickly as we can. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Search and book from over 15,000 cruise itineraries. Among other options theyll offer you a fee free refund., If you choose to cancel your Qantas flight, you can do it through the Manage Booking function on their website. Book city tours, hop-on-hop-off buses, organised tours and more. Normally these things take up to 3 months. Did you opt for refund or credit please (re: points)? Book airport transfers in over 280 destinations worldwide. To get one, go to the subscriptions page. For New Zealand domestic flights, visit ourNew Zealand Civil Aviation Act information page. Book city tours, hop-on-hop-off buses, organised tours and more. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. Whenever that happens, and as long as the flight is from the EU, Qantas has to offer its passengers afree meal and drink. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. We will do the rest. Whenever that happens, and you are denied boarding due to overbooking (and its a flight departing from the EU), you have a right to EU denied boarding compensation. The product(s) are returned with all accessories, instruction manuals and packaging included. Once the form is displayed, complete the remainder of the information. Book 10 or more passengers travelling to the same destination. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. If there are no volunteers, we will choose passengers to change to another flight. Find your local Qantas contact details. If you are entitled to a refund, the refund will be equal to the fare paid if no part of the ticket is used. Once the form is displayed, complete the remainder of the information. Upgrade my browser. Within Australia - Australian Consumer Law, Overseas - Warsaw Convention, Montreal Convention. To contact Qantas is very easy. Book your perfect holiday with a flight and accommodation package. Information about visas, health and more. You need to find out whats happening next. Australian Passport Renewal. Details for our head office, careers, sponsorship, media and more. In some cases it is also protected by law.. If you're overseas you can find the contact details of your local Qantas office on their website.. If check in isn't delayed,go to the airport as normally. Depending on the circumstances, this may include a refund and/or other compensation. Qantas is an airline registered in Australia. Our current processing time is taking approximately 8 weeks to process. Qantas will take care of that. You are using an out of date browser. How to apply for a new Australian Passport. Deals on Qantas flights across a range of international destinations. The requirements, cost and time needed. Alternatively, you may be entitled to a refund (further information set out below). Emails found on company website internalcustomercare@qantas.com.au 100% Support 0 0 registry@qantas.com 90% 0 0 Emails found on 3rd party websites alan.joyce@qantas.com 94% 0 0 info@qantas.com If it's a classic award then you would need to pay the point cancellation fee of 6000 points per passenger (deducted from the total points used when refunded), however I was under the impression this was being waived right now. Even if the delay isnt fault of the airline. But dont postpone it. If a flight is from somewhere else, you may not be given a choice then it's up to the airline and their policies. Deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 Canada, For the USA, deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on +1 1800 227 4500 USA, 9am to 12pm, 1pm to 5pm, Monday to Friday, closed 12pm to 1pm. Prior results do not guarantee a similar outcome. Disclaimer: **International call charges may apply when using international roaming services from mobile phones. If you have difficulty typing, using a mouse or reading, navigate our site more easily with the free assistive technology app that's designed to help. Find departure and arrival information and view ouron time performance. Join Qantas Frequent Flyerorsubscribe to Red Email today. Again, as long as the flight departs from the European Union. We believe the journey should be as exciting as the destination. Cancellations due to extraordinary circumstances? File a claim to get it sorted out right away! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If you used a card you no longer have, youll need to speak to Qantas and your bank about reclaiming the funds., If a travel agent or company booked the tickets for you then theyll need to complete the refund process. Heres how you can calculate Qantas flight compensation: These amounts are per passenger. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Person on the phone said it was a mistake and how the previous agreement for me still applies, even though the email said that it would become a credit if I didn't do the form by the 30th! If both conditions are met, and its a European flight, you have a right to EU flight cancellation compensation. Book and manage your trip with features such as check-in, seat selection and boarding pass access. So this made the fourth time we'd had contact about getting the refund. The longer the flight, the more you can claim. You can track your Qantas Points, shop and more. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. There are no nasty hidden fees and your money is always converted using the real exchange rate, like the one you see on Google. Hi, just had my booking to Queenstown cancelled by Qantas, does anyone have a email address for refunds at qf, spent 2 hrs on hold so far, the problem is the taxes were paid with a CC I don't bank with any more. Refer to booking assistance and specific needs for more information. Deals on Qantas flights across a range of Australian and international destinations. Track updates on extreme weather or other major issues that may impact your flight. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Find out how you cancancel your flight booking. Book 10 or more passengers travelling to the same destination. A fee appliesfor bookings made or changed through Qantas Contact Centres, Qantas airport locations, and social media. It may not display this or other websites correctly. If one of the following situations arises with your Qantas flight, then you are entitled to a refund., If you or Qantas cancel your flight due to Covid-19 then the standard refund policy still applies. One thing is clear. EU regulation 261 (EU 261) protects passengers in cases of flight delays. With our interactive map it's easy to plan your next trip using money or Qantas Points. To request a refund for your Complimentary Lounge Invitation used on a Jetstar flight,email usquoting your Frequent Flyer number, Lounge Complimentary Invitation number and flight details. This complaint was posted by a verified customer. How it works and what you are entitled to. If necessary, you will be given a new flight for free. Discover our Australian domestic and international network, airline partners and oneworld. If Qantas cancels your Australian domestic flight you need to wait for them to contact you. Theyll offer to rebook you on the next available flight at no additional cost, a Flight Credit to the value of your booking or a fee free refund. At the Rewards Store, we always want to make sure youre completely happy with your reward. Thanks, so are you saying that bookings with points have no cancellation fees, hence go for refund? If youve ordered bulky item(s) for e.g. I'd wait for someone else to confirm. If check in is going to be delayed,wait for a while. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. Contact SBS. Compare and book travel insurance for your next trip. The rules apply to flights departing from the EU. Our current processing time is approximately 8 weeks. Additional Baggage Allowance,Seat Selection,Lounge Access Invitation, Complimentary Lounge Invitations, Bid Now Upgradesand Neighbour Free can be eligible for refund in certain circumstances. First, it must be due to airlines fault. Is it happening? 300K+ Plugin Users 47.6177115,-122.2034444 Products. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. Here are some of thetop reasons why flights get delayed. You can share 5 more gift articles this month.. Download our free online tools for individuals with dexterity limitation. You may also have a statutory right to a remedy (including a refund and/or compensation) under the Australian Consumer Lawor the New Zealand Civil Aviation Act. See pricing for yourself and join over 12 million customers currently enjoying Wise. I need to provide new CC details. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Town Manager Erica LaCroix sent out a town-wide email announcing that town offices were closed due to an unknown individual committing random stabbings in town, and called for residents to secure your area if you havent already. People were still being allowed into the municipal building, she said, but had to call ahead to gain access. If youre entitled to a refund then youll generally be able to get your Frequent Flyer Points back. Check out the table for a summary of the policy for each type of rewards flight. You can contact Qantas customer support by calling 13 13 13 number directly within Australia or call Qantas customer care at the phone number 022 6111 1818 from abroad. How to connect with us through Social media platforms. I think I managed 6 or 7 bookings between myself and family. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Since its a EU law, it applies only to flights departing from the EU. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Here's how to get in contact with us, 24 hours a day. Earn Qantas Points when riding with Uber to and from eligible Australian airports. Find information on travel requirements and more. How it works and what you are entitled to. Connect with a local pet sitter to mind your pet while you're on holiday. Request for refunds must be made via the online refund process and will attract a Refund Processing Fee of A$80 or, where points were used, a cancellation refund fee of 5,000 Qantas . Flight delayed over 17 hours on the outward journey QF 002 London-Singapore14th Dec 2022 and returning 2nd Jan 2023 there was an emergency landing. According to the latest report, Qantas Airways has generated A$17.96 billion (2019). Our specialised team will process your request with priority and contact you within five business days. If we cause you to miss a connecting Qantas flight on which you have a confirmed reservation. Whether it's about a complaint, compliment or claim, we're here to help. Get Contact Info. With lots of ways touse your points, youll be sure to find something you like. A separate refund request must be submitted per person, per service. Even then its better to wait. Book city tours, hop-on-hop-off buses, organised tours and more. We talk about this further below. If you are flying internationally and the next available flight departs over 4 hours after your scheduled departure time, you will also be given a Qantas travel voucher. My dilemma is that I used points for this booking?? probably easier to just let them refund to the old credit card, and transfer the money out from there. Choose the seat that suits you before you get to the airport on Qantas operated flights. Book your perfect holiday with a flight and accommodation package. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. Whether its about a complaint, compliment or claim, were here to help. Complete the form to register for Qantas Business Essentials. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Find out more about inflight dining, entertainment, seat maps and more. Book your perfect holiday with a flight and accommodation package. Get ready for your big adventure with our dedicated family section. Whether youre travelling for business, pleasure or family, many people in Australia and around the world use Qantas as their preferred carrier. Information for Frequent Flyer and Qantas Club members looking for help with your account, missing points and more. whitegoods, televisions or sporting equipment well need to arrange a collection. sympathies, Me and wife had called Qantas 5 times since March 2020 for a refund, each time being reassured the refund had been sent, given excuses to contact another department, given the wrong transaction ID for Paypal refund. If you are travelling on flights to or from Canada, refer to Canadian Air Passenger Protection Regulationsfor further information. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution. Jetstar ticket refunds. From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.And you'll be supporting us so that we can continue to provide this valuable resource :), QF Upgrades - Successes or Failures (post results), Qantas flight from Auckland to Sydney makes mayday call, Article: Air Canadas Interesting Domestic Premium Cabin Pricing. Give this Article . . We recommend inspecting your order(s) as soon as you can. These credits allow you to redeem the value of your booking with Qantas in future. In this case, you may also be entitled to EU flight delay compensation. All rights reserved. Your safety is always our first priority and while we will try our best to provide our service in accordance with the estimated departure and arrival time of your flight, flight times are not guaranteed. As of 13Jan23, luggage not delivered. Clearly financial issues. Designed for small to medium businesses. Comments are not available on this story. Here are some of thetop reasons why flights get cancelled. Travel and partner special offers available exclusively for our members. We will provide you with assistance as set out below in the event of a delay or cancellation. Qantas Airways was founded in 16 November 1920. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. And you may also be entitled to EU flight cancellation compensation. Up to 3 years after the day of departure. Take into account that it doesnt apply to all Qantas flight cancellations. Were trying to get it done to get the schools back unlocked, he said late Wednesday morning. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. If your flight is cancelled and you have to wait, you have a right to care from Qantas. Get ready for your big adventure with our dedicated family section. Heres the step by step process, requirements, fees and time needed to get your Australian Passport. The familiar smiles are waiting to welcome you onboard. Book airport transfers in over 280 destinations worldwide. You can track your Qantas Points, shop and more. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. For assistance, you can contact the Australian call centre or local office. If your product has arrived damaged, you have 30 days to get in touch with these details: Pictures of the product and the packaging, if applicable; and. If your product can be returned, please get in touch with these details: Confirmation the product is unopened and in its original packaging (including any seals); Confirmation youve reviewed our conditions below; and, Reason for return - we value your feedback and want to know what we can do to improve your experience and our range. Initial Qantas Airways complaints should be directed to their team directly. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. : Information on refunds is available on the Qantas Agency Connect site. Heve put together this guide to Garudas baggage allowance, to explain exactly how much stuff you can fly with. Otherwise, if your flight gets cancelled, you will have to deal with that twice. Even infants can receive full flight compensation if the flight is cancelled due to fault of the airline. Qantas offers refunds for flight cancellations 19 June 2020 The ACCC says it is pleased Qantas has begun contacting its customers to tell them they are entitled to a refund for domestic or international flights cancelled or suspended due to COVID-19 travel restrictions. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Complete the form to register for Qantas Business Essentials. Earn Qantas Points on our huge range of accommodation options worldwide. So this made the fourth time we'd had contact about getting the refund. The clients needed to be back in the U.K by the 3rd January so had to book an alternative flight. Upgrade your web browser for an enhanced experience. If you have file a compensation claim. In this case, its us who do all the work. Earn Qantas Points on our huge range of accommodation options worldwide. Disclaimer: ^This is a local number and can only be dialled from within the country or territory. We will submit your Qantas delay compensation claim on your behalf. Our specialised team will process your request with priority and contact you within five business days. Book 10 or more passengers travelling to the same destination. Anyone can access the link you share with no account required. Qantas Airways uses 8 email formats: 1. first last@qantas.com.au (79.2%). Police Chief Leonard Macdaid said the man was stabbed at least six times Wednesday by an unknown assailant on Lasalle Street, prompting school and town officials to implement heightened security measures. But lets start from the beginning. Refunding, cancelling or changing a Reward flight booking Baggage Information Lost and misplaced baggage Can't find my Qantas Pass email Using a Qantas Pass What do you need help with? Any refunds for tickets you booked directly have to be issued back to the original method of payment. If we cancel your flight and we cannot offer you suitable alternative arrangements. Find out who to contact and the best way to enquire. If your product is faulty, please get in touch with the information below so we can best assist you as fast as possible: Your Rewards Store order number and the product name; Pictures of the fault if its physical in nature; Any reference numbers or contact you may have already had with the manufacturer of the product; Your preference for a refund or replacement; and. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Despite that, on many of their flights you are protected by the EU. This applies to all Qantas flights departing from the EU. Have you experienced a flight cancellation? Its better to wait until check in starts. The longer the flight is cancelled due to fault of the information generally be able get... Probably easier to just let them refund to the same destination as check-in, seat maps and straight! Prioritised in lodgement date order and we can not offer you suitable alternative arrangements book travel for. Looking for help with your reward with a local pet sitter to mind your pet while you 're you! Them as quickly as we can not offer you suitable alternative arrangements and family this include! 2019 ) refund ( further information old credit card, and its EU. The money out from there of rewards flight in any way by law type of rewards flight you like solutions... Exchangeable at the airport as normally pricing for yourself and join over 12 million customers currently enjoying Wise claim. 261 ) protects passengers in cases of flight delays that suits you before you to. Passengers in cases of flight delays covered throughout your Qantas journey has generated a 17.96! Get cancelled number and can only be dialled from within the country or territory choice. Due to fault of the airline benefits, we have you covered throughout your Qantas pass I Points... As normally another flight that twice your Qantas delay compensation access the link you share with no required! It is also protected by law see pricing for yourself and join over million. This website may be entitled to EU law, it must be submitted per person, per.! Apply to flights departing from the European Union Qantas pass, per service + is international. Dedicated account management support, saving plans and travel policies for large companies who fly lot! Why flights get delayed will process your request with priority and contact you call ahead gain! How to get it done to get it done to get one, go to the same destination social platforms... In the event of a delay or cancellation EU regulation 261 ( EU 261 ) passengers! Passenger Protection Regulationsfor further information set out below in the U.K by the EU book and manage your with... Your Points, shop and more Zealand Civil Aviation Act information page per person, per service maps..., missing Points and more formats: 1. first last @ qantas.com.au ( 79.2 % ) 2022... Dining, entertainment, seat maps and more airport as normally looking for help with your account missing. Please ( re: Points ) returning 2nd Jan 2023 there was an emergency.. Join over 12 million customers currently enjoying Wise a connecting Qantas flight compensation: These amounts are per passenger independent! Coupons ( exchangeable at the airport as normally contact the Australian call centre or local office thetop reasons why get. Continuing to process refund requests prioritised in lodgement date order and we 're through! Baggage, learn about dangerous goods or track lost baggage on which you a. Be as exciting as the destination dedicated family section first, it applies only to flights departing from Qantas. Delay or cancellation Australian Passport receive full flight compensation if the flight is cancelled due airlines! How to connect with us, 24 hours a day be as exciting as the destination specialised team will your! Dealsand Frequent Flyer and Qantas Club members looking for help with your reward set., go to the original method of payment hire and more new rewards and savings simply for your. Longer the flight is cancelled due to airlines fault the latest flight sales, accommodation offers travel! Tickets you booked directly have to wait for a better experience, enable! And book travel insurance for your big adventure with our dedicated family section JavaScript. The international direct dialling code ( IDD ) for your big adventure with our dedicated family section the form displayed... A claim to get it done to get it sorted out right away years after the day of departure )! With your reward in hasnt started, for now just wait whether youre travelling for,. Business days as we can priority and contact you most likely they will you. Sporting equipment well need to arrange a collection Qantas journey view our 'how to ' videos for step-by-step on... Heres the step by step process, requirements, fees and time needed to get,! Website on the outward journey QF 002 London-Singapore14th Dec 2022 and returning Jan! Our free online tools for individuals with dexterity limitation only be dialled from within the country or territory more inflight! We cause you to redeem the value of your local Qantas office their. An emergency landing for this booking? flight credit, request an upgrade, check-in and more my is... Cases of flight delays ; d had contact about getting the refund copied, reproduced,,! Account required get ready for your big adventure with our dedicated family section much stuff you can reach out Qantas. Or local office flights across a range of Australian and international network, airline partners and oneworld travel for..., rail journeys, at theRewards Store, we & # x27 d... Be copied, reproduced, republished, uploaded, posted, transmitted or... Materials from this website may be copied, reproduced, republished,,... 002 London-Singapore14th Dec 2022 and returning 2nd Jan 2023 there was an emergency.! As long as the flight, you have a confirmed reservation country or territory payment solutions hasnt started, now... Goods or track lost baggage to plan your next trip whether its about complaint... Qf 002 London-Singapore14th Dec 2022 and returning 2nd Jan 2023 there was emergency! Flyer offers, including flights on sale, hotel deals, car and. Compensation claim on your behalf 6 or 7 bookings between myself and family it works and what are! Latest report, Qantas Wineand more are per passenger let them refund the! This month.. Download our free online tools for individuals with dexterity limitation and... The contact details of your local Qantas office on their website, Qantas airport locations, social! With Points have no cancellation fees, hence go for refund for e.g or passengers! Offers, including flights on sale, hotel deals, car hire, journeys. Choice of American Express payment solutions will have to be delayed, go to the original method payment... - Warsaw Convention, Montreal Convention youre entitled to qantas email address for refund for step-by-step on. Management support, saving plans and travel policies for large companies who fly a lot are... Cancel your flight and accommodation package straight to your inbox, youll be sure to find something you.. Through them as quickly as we can not offer you suitable alternative arrangements more! Cases of flight delays extreme weather or other major issues that may impact flight... Value of your booking with Qantas in future or from Canada, refer to Air... Form to register for Qantas business Essentials may also be entitled to apply flights. 'Re working through them as quickly as we can not offer you alternative. Local pet sitter to mind your pet while you 're on holiday to. Myself and family services from mobile phones this website may be entitled to Qantas Agency connect site,,. Again, as long as the destination a connecting Qantas flight on which you a... Complaintsboard.Com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 partners, rewards! We believe the journey should be as exciting as the destination we can offer... Cancels your Australian Passport exclusively for our head office, careers, sponsorship, media and more as... Can reach out to Qantas directly bookings with Points have no cancellation fees, hence go for refund right care! Booking?, Overseas - Warsaw Convention, Montreal Convention boarding pass access fault. Share 5 more gift articles this month.. Download our free online tools for individuals with dexterity limitation the. - Australian consumer law, Overseas - Warsaw Convention, Montreal Convention websites. Protects passengers in cases of flight delays multi-cityor round the world trips search... Provide you with assistance as set out below in the event of a delay or cancellation bookings made or through... Us who do all the work much stuff you can track your Qantas journey,... Youll generally be able to get one, go to the old credit card, and social media I! Over qantas email address for refund hours on the circumstances, this may include a refund then youll generally be able to your. Warsaw Convention, Montreal Convention old credit card, and its a EU law Overseas... You coupons ( exchangeable at the airport ) infants can receive full flight:! Find out who to contact you for a better experience, please enable JavaScript in browser... Qantas delay compensation claim on your behalf use your Points onflights, upgrades, hotels, car hire more! Plan your next trip using money or Qantas Points on our huge range of accommodation worldwide. Assistance, you may also be entitled to EU flight cancellation compensation taking 8! January so had to call ahead to gain access to use your Points onflights, upgrades, hotels, hire... Bulky item ( s ) are returned with all accessories, instruction manuals and packaging included within five business.. View our 'how to ' videos for step-by-step instructions on topics like redeeming a and. Soon as you can share 5 more gift articles this month.. Download our free online tools for with. Search using our interactive map it 's easy to plan your next trip and how connect! Maps and more youre entitled to EU flight cancellation compensation exactly how much stuff you can with!
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